“The addition of a midlevel provider to assume responsibility for a large number of these messages has reduced the time I spend online each evening by over 70%. My patient satisfaction scores (quantified by Press Ganey scores) have improved as a result. Patients have been uniformly happy with the quick responses to their questions and needs. I believe patient care has improved as a result.”
“The sheer volume of patient portal messages had become overwhelming. It felt like I was drowning in a sea of inquiries, requests, and follow-ups, taking away from time I could spend directly with patients. Moreover, the long wait times for appointments due to demand meant patients couldn't get the timely attention they needed. This virtual care solution has been instrumental in addressing both of these critical issues.”
"Partnering with Auxira Health has made a remarkable difference in how we support our patients; we're providing them better access, and they're more satisfied as a result. The connected model lets us provide more responsive and thorough attention, which is a huge plus for both our patients and us physicians. It's been incredibly rewarding to see the positive impact across the board."