“At the risk of hyperbole, integrating Charlene, my Auxira APP, has been life-changing. The day-to-day stress reduction is tremendous; knowing I have a high level clinician managing the details allows me to focus on complex patient care. I have nothing but the highest praise for the quality of her work.” - Dr. James Barrett, CCP

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“The sheer volume of patient portal messages had become overwhelming. It felt like I was drowning in a sea of inquiries, requests, and follow-ups, taking away from time I could spend directly with patients. Moreover, the long wait times for appointments due to demand meant patients couldn't get the timely attention they needed. This virtual care solution has been instrumental in addressing both of these critical issues.”

“The addition of a midlevel provider to assume responsibility for a large number of these messages has reduced the time I spend online each evening by over 70%. My patient satisfaction scores (quantified by Press Ganey scores) have improved as a result. Patients have been uniformly happy with the quick responses to their questions and needs. I believe patient care has improved as a result.”

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